Lead Scout™ ("Lead Scout," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile or web applications, or interact with our services (collectively, the "Services").
By using Lead Scout, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly
- Name, email address, phone number, and company information
- Account credentials and profile details
- Billing and payment information (processed through third-party payment processors)
- Communications with our team (support requests, demo bookings, emails, etc.)
b. Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, actions taken in the app)
- Location data (general location derived from IP address)
- Cookies and similar tracking technologies
c. Information Collected Through the App
- Prospect and address data entered by users
- Notes, photos, and activity logs associated with door-to-door canvassing
- Team performance and activity metrics
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services
- Create and manage user accounts
- Enable door-to-door tracking, prospect management, and reporting
- Communicate with you about updates, support, and product information
- Process payments and manage subscriptions
- Monitor usage, performance, and security
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share information with:
- Service providers who help us operate the Services (hosting, analytics, payments, customer support)
- Business partners when necessary to deliver integrations you enable
- Legal authorities if required by law or to protect our rights
- Affiliates or successors in connection with a merger, acquisition, or sale of assets
All third parties are required to use your information only as necessary to provide services to Lead Scout.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Understand how users interact with our website and app
- Improve performance and user experience
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing activities
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Lead Scout is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Lead Scout™
Email: legal@leadscoutapp.com
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